So I download mp3 files and listen to songs using the Samsung music apk but now it won't play any of the songs and just skips them all saying "Failed to play track" I don't think it's reading the files or maybe there's something else wrong with it, please help.
Hi, you can easily fix temporary glitches by force-stopping the Samsung Music app. It might be the selected audio file is not supported by the Samsung Music app.
As you have already performed Clear cache and Clear data for the app.
If the issue persists again, please download an audio converter from the Google Play Store (like PowerAmp), (VLC media player) and convert all of your music to that format which will play files for you.
They said that they have downloaded mp3 files, and Samsung's Music player is compatible with mp3 music files. So there should not be a need to download a different player.
They said they Cleared Cache & Data for the app, but they didn't say whether or not it fixed the issue for them.
Although Clearing Cache & Data for an app, SHOULD effectively be the same as Uninstalling & Reinstalling, it isn't always as effective as Uninstalling & Reinstalling the app.
A while back (about a year) Spotify had a similar issue, and Clearing Cache & Data didn't resolve the issue, which theoretically it should have, but Uninstalling & Reinstalling did work.
In the case of Spotify, it was a bit more annoying, in that you had to download ALL your music again, as even with the Premium version, downloaded music tracks are not saved to your device in the same way as independently downloaded music.
