Samsung Pass

[8ppexAlien]

This app will not open. All my other Samsung apps are working normally. Ever since Grammarly came my phone has been garbage.

**Edit. - Be sure you have completed all Samsung Pass requirements PRIOR TO updating. After Uninstalled, I was able to complete the biometrics on the previous version. Not selecting the pop-up encouraging me to update. *Finish what you started with anything before updating. 

[Helenna]

Hi, We advice you to clear cache and clear data of Samsung pass.

Please follow the given steps.

Go to Settings >>Apps >>Samsung Pass>> Storage>>Click clear data and clear cache.

Now open Samsung pass and set up again.

Also, please check if there is an update available for samsung pass.

[8ppexAlien]

No update available for Samsung Pass. When I open the app I great white screen. When I minimized the window I could see a statement that says" you have changed you biometric, please sign in. But I am signed in. And all my passwords still work except Samsung blockchain pin. Which was the same as my member pin with two extra digits. When I enter my pin for my Samsung blockchain wallet I get into this never ending loop.

[RedDogRabbit]

Try Uninstalling Samsung Blockchain & Reinstall.

You could also go to Settings > Apps > Samsung Pay & Click on the 3 dot menu top right to "uninstall updates". Reboot & update Samsung Pass again.

See if that works.

Only other thing I can think of atm is to Backup with Smart Switch & Factory Reset. 

[8ppexAlien]

I'm afraid I'll be locked out. As my password and pin are in my pass app. I do not have them stored anywhere else. So if I uninstalled the pass I'm risking my linked applications and block chain balance. I tried looking for clearing the cache but I cannot find it. I just see uninstall updates with warnings ⚠️

[RedDogRabbit]

Settings > Apps >Samsung Pass (&/ Or Blockchain) > Storage & the option to Clear Cache is there.

 

[8ppexAlien]

This is what I see. When in full screen it's just white. As you can see, I am signed into my account as I am writing this

[RedDogRabbit]

I'm guessing that you read what I posted?

Wasn't asking if you were signed in. 

[8ppexAlien]

I'm signed in, I cannot change my password because it's in the pass app. I do not have the ability to log in if I log out. Or uninstall the application the same will happen. I'll have to sign in, I don't have the password, it's stored in the app

[8ppexAlien]

I appreciate your comments, you're a big reason why my phone is working flawlessly now. Thanks again.