Original topic:

Samsung's website is down?

(Topic created on: 01-22-2025 11:47 AM)
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jamesy
Active Level 9
Options
Galaxy S
The Samsung website seems to be down. I swear this always happens during launch but Samsung never seems to permanently fix the problem 🙄 I'm not able to pre order

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4 Comments
Galaxy S
Works for me. Just checked.

And you are at Samsung.com, not samsung.ca.
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jamesy
Active Level 9
Galaxy S
It worked finally for me. Pre ordered the Exclusive green
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Galaxy S
Hi use the samsung shop app. I think the evoucher codes works there too.
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi jamesy,

We understand how frustrating it can be when the website is down, especially during a big launch when you're eager to place a pre-order.

The increased traffic can occasionally cause server overload, but rest assured that the team is aware and working diligently to resolve the issue as quickly as possible.

In the meantime, you can try refreshing the page periodically or using a different browser or device.

Thank you. We appreciate your patience and understanding.

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