Samsung S10 plus

[kochikkaran]

Hi Team,

My phone lockscreen keep lighting up even after locked. This started happening after latest update today.

Anyone has similar isssue.

Thanks 

Balu

[Reynaud]

Hi kochikkaran, we suggest you to perform backup and reset and see if the issue gets resolved. Here are the steps to backup your data: Backup from Samsung account--Apps > Settings > Cloud > Backup > Select the data > Back up now. Backup from Google account--Apps > Settings > Backup and reset. 

Here are the steps for factory reset, settings>>General management>>Reset>>Factory data reset>>Scroll down to the bottom and tap on Reset>> Delete All

[GG2]

I would go with clearing cache in recovery then something like nice catch if it still persists, before suggesting a factory reset.

[kochikkaran]

Thank you for prompt response.

I tried restarting phone and issue doesnot appear till I unlock phone. Then a prompt seem to come in notification about " Uninstall Gear VR". Never saw this before the recent update. I tried going to notifocation settings of this prompt. Unable to uncheck " show notifications". Is this a bug?

[RedDogRabbit]

Try Clearing Cache & Data for Gear VR & Reboot. See if that helps? 

[Ray1]

When I updated I got the Uninstall Gear VR message also and did this and everything is good since.

I am guessing Gear VR might not be compatible with Android 12 or hasn't been updated to make it compatible yet

Try uninstalling and rebooting and see if it helps with your problem

Also boot into recovery and wipe the cache

[Gashe]

My S10 got new update but when I make call camera lens turn green light why?

[kochikkaran]

So I clicked on it to uninstall Gear VR and it uninstalled " Instagram" and I thought its a mistake. It is actually asking us to uninstall Gear VR enabled apps. So I tapped second time and found it uninstalled Facebook. Reinstalled both now and looks like lighting issue is gone for now.

[kochikkaran]

Issue is back. Unable to find Gear VR as an app. Its part of other app and thats the problem I guess.

[Ray1]

I had the actual Gear VR app to uninstall on my S10 and that is all that uninstalled.

Could also maybe be under Octulus

If you cannot find another way factory reset after backup should eliminate the problem of it being part of other apps.