Original topic:

Samsung Shop

(Topic created on: 03-13-2025 03:16 AM)
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Tao77
Active Level 6
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Galaxy S
So this will be a weird post but one I would like a response to. I knew I wanted to upgrade from my S22 to an S25 but I struggled with which model.

I ultimately picked the smaller S25 and while I have no regrets, I was thinking that an upgrade to the S25 Ultra would be awesome.

So I was in the Samsung Shop amd to my surprise, I was not able to select my base S25 as a Samsung trade in? The list only supported the latest Z series and the S24 

I get that this was my decision but also thought, this was strange - It would be awesome if Samsung offered its current customers the option to upgrade their phone with same year model

Is this possible?

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1 Comment
Helenna
Moderator
Moderator
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Galaxy S

Hi Tao77,

We understand that upgrading within the same series is important for many users, and we appreciate your feedback regarding trade-in options. Currently, trade-in eligibility may vary based on promotional periods, device availability, and trade-in policies. While the S25 may not be listed at this time, we recommend keeping an eye on Samsung’s trade-in program, as eligibility can sometimes change.

Thank you.