strange repair service on s22

[kuang]

i had problem with my back glass of my phone and i sent to samsung for door to door service.

toke about week to get my phone back.

strangely my phones side frame color was changed from purple to gold....?

this is the original phone

and this is what i have after repair

even sim card tray does not match its color 

[RedDogRabbit]

Looks like the tech who replaced the parts, was colour blind, or they didn't have the correct colour in stock? 

[Mattschannel]

Ya

[kuang]

not sure what happened but not happy with it.....

[RedDogRabbit]

Contact them and tell them to fix it properly & with the correct parts. I certainly would not accept that. 

[Mattschannel]

That is weird

[SgtStubby]

Is it the same phone? Same IMEI number?

[Helenna]

Hi, we certainly understand your frustration and we apologize for the inconvenience caused to you.

We kindly request you to provide us the requested information asked in DM( direct message ).

We will check with our team and get back to you soon.

Please check the direct message by following the below instructions and reply to us with the requested information.

Log in to the web version of Samsung Members community Canada.

(Link: https://r1.community.samsung.com/t5/community/ct-p/ca-community) and click on the Message icon at the top right (Samsung Members ) > Inbox > Reply to the DM (Direct message).

OR

Viewing your Direct message Inbox from your device.

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Click on your profile picture and username.

Click on Direct message.