Original topic:

Trade in problem

(Topic created on: 03-27-2024 08:26 AM)
143 Views
GOLDYCHAHAL
Active Level 1
Options
Galaxy S
Hey, so Samsung emailed me about my trade-in. They're saying they got a different model than the one I sent, but I'm sure I sent the right one.I have sent the 256 GB model.

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3 Comments
SgtStubby
Active Level 9
Galaxy S
175 for an s23 seems stupid low..
Even I a bad economy a year old flagship should fetch more than that.
Helenna
Moderator
Moderator
Options
Galaxy S

Hi GOLDYCHAHAL, we sincerely apologize for the inconvenience caused to you. As it is trade-in related issue, we have a dedicated team to help you with that and hopefully it will sort out soon.

Please visit the below link to contact the Live chat team. So that, they will assist you accordingly.

https://www.samsung.com/ca/support/contact/#onlinesupport 

to Live Chat or contact Samsung at 1-855-254-4747.

Thank you.

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Pomade
Active Level 1
Galaxy S
I am still waiting for instructions for return my trade in to samsung. waybill .when can I get it? Any one else?
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