Original topic:

Unknown Files app

(Topic created on: 05-08-2025 11:05 AM)
91 Views
Redonis_
Active Level 4
Options
Galaxy S
Just need some clarification on an unknown app I saw on my phone called "Files". I was unable to uninstall it and could only disable it, so I did since I already use the Samsung My Files application. 

Today curiosity got the best of me and that disabled "Files" app crossed my mind and I wondered what it was about, since I didn't initially investigate it at all. 

So I went into -setting-apps- found that disabled "Files" app and tried to enable it again, only to find out that there was no enable option.

Questions:

(1) What is the Files app on my S24 Ultra and should I have disabled it?

(2) Is there a way to enable it again?

(3) Can someone explain why there was a "Files App" and "My Files App" both on my phone?


image
Illustration of the disabled files app and the my files app in apps in settings.


0 Likes
14 REPLIES 14
Redonis_
Active Level 4
Galaxy S
See1746698785576.jpg
0 Likes
Helenna
Moderator
Moderator
Options
Galaxy S

Hi Redonis_,

The "Files" app you saw is Google's built-in file manager. It's part of the Android system and is mainly used when apps need to open or upload files. It’s different from Samsung’s “My Files” app, which is made by Samsung and gives you more control over your phone’s storage.

You can’t uninstall the "Files" app because it’s a system app, but you can disable it though it’s generally best to leave it on since some apps rely on it to function properly.

You’ll see both apps on Samsung phones: My Files = Samsung’s full-featured file manager.

Files = Google’s basic file picker for system-wide use.

Now that you’ve re-enabled it and it works, you're all set! No need to worry both apps can exist together without causing issues.

Let us know if you need help with anything else! 

Thank you.

0 Likes
Redonis_
Active Level 4
Galaxy S
No, thank you. The explanation was helpful; I now have a complete understanding. I have re-enabled the feature, and I am pleased to report that my device is functioning perfectly.
jordan190786
Active Level 1
Galaxy S
That's Google's files I just disabled it on my s10 and it's not on my s21 5g
0 Likes
RedDogRabbit
Expert Level 5
Galaxy S

There's two "files", one is Google's, and the other one is installed, but I can't access it. That's the one I suspect is a relic from Android.

Screenshot_20250508_150534_Settings.jpg

0 Likes