Update issue with S22 Ultra

[Eby88]

Hi everyone,

I am having issue with recent updates in my S22 Ultra. When I use the camera it keep freezing and very slow and stuck sometimes. Is there anyone having the same issue.

Thanks,

Eby

[RedDogRabbit]

Have you tried going to the Camera's Settings & Reset the Camera's settings from within the Camera app itself? 

You could also go to Settings >Apps & Search for "Camera" & Scroll down to Storage & Clear Both Cache & Data for the Camera & Reboot.

See if either of those fix the issue for you? 

[Eby88]

Thanks for the response, I did factory reset couple of times but still the issue is there.

[Helenna]

Hi, As suggested by the RedDogRabbit, We also suggest you to perform Wipe cache on your device. This will not erase personal data on the phone.

It deletes temporary cache files in the phone.

1) Turn off the device.
2) Press and hold the Volume Up key and the Power Key
3) When the Android logo displays, release all keys.(("Installing system update" is displayed before displaying the Android system recovery menu options).
4) Press the Volume down key several times to highlight “wipe cache partition.”
5) Press the Power key to select.
6) Press the Volume down key to highlight “yes” and press the Power key to select.
7) When the wipe cache partition is complete, “Reboot system now” is highlighted.
 Press the Power key to restart the device.

Also, we recommend you to perform camera reset for the camera issue and check if your issue is solved.

Open the Camera app >> tap Settings or Gear icon located on the upper-left corner >> tap Reset settings >> tap Reset to confirm.

[Eby88]

I will try that. Thanks

[Eby88]

I did the cache partition wipes, camera reset, and factory reset, but still, it is freezing sometimes when I use the camera. Thanks