- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-27-2020 08:54 AM in
Galaxy SHi all,
I am trying to set a new s6 lite tablet for my family and I would create 3 different users (one for me, one for my first daughter and one for my second daughter).
For the last two profiles I 'd like to create two work profiles (G Suite for school).
So,
- an admin user
- 1st daughter user (secondary user) + work profile
- 2nd daughter user (secondary user) + work profile
Is it possible?
When I try to create a work profile under a secondary user, It fails.
Thanks.

- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
10-27-2020 12:12 PM in
Galaxy SHi SteFai,
Set up additional user accounts for other users to use the device with personalized settings, such as email accounts, wallpaper preferences, and more. The following types of user accounts are available.
• Owner: The owner account is created only when setting up the device for the first time, and cannot be created more than one. This account has full control of the device including user account management.
• User: This account allows users to access their own apps and content, and customize the device settings that affect all accounts.
• Restricted profile: A restricted account can only access the apps and content allowed by the owner account, and cannot use the services that require logging in.
Set Up User Profiles:
Set up user profiles and then select one when unlocking the device to use personalized settings.
1. From a Home screen, touch Apps > Settings
2. Scroll down and touch Users under the Device tab.
3. To add a new user or profile, touch Add user or profile > User > OK > SET UP NOW.
Note: After you create a new user, that person needs to go through a setup process.
4. Follow the on-screen instructions to complete the account setup.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-04-2020 03:10 AM in
Galaxy SHi, Halston, I have the same issue.
You provided steps of how to create a new user.
But the issue is different. We created a secondary user, it works.
What does not work is adding a school account to a secondary user. School account requires creating a work profile and at this step it fails.
The devices says: "Couldn't setup your work profile".

- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
11-04-2020 11:33 AM in
Galaxy SHi SteFai, I suggest you please reach out to live chat support for remote assistance by using the link below and they will help you with the issue.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-02-2021 03:48 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-09-2021 07:46 PM in
Galaxy S