virus on phone

[emjay01]

how can I get rid of a virus on my phone. it shows up as opt out and random ads pop up on my screen.

[CHMultimedia]

opt out? care to send a screenshot so I can help you? You can try an Antivirus scan first. Go to the Play Store and download Malwarebytes. Update the database and do a full scan (activate the free Premium trial if it has not done so by itself)

[GKatz]

I can vouch for malwarebytes really good for getting rid of viruses. I have it on all my devices as well as my PC

[CHMultimedia]

I would've suggested to use the built-in AV, but Samsung uses McAfee, which is just bad

[Jmak]

Android dont get viruses. The one you have is an adware which must be wrongfully telling you that their is a virus so that you download their antivirus program.

[SnowCat19]

unless you download apps from unknown sources...

[Jmak]

And that ad is coming from an app that you have installed.

[spaminathan]

Best solution is to use Zemana Antivirus, trust me!

[smarshed]

yeah get any antivirus app from play store also delete any app that you downloaded which made the ads appear after it.

[Moderator_]

Hey @emjay01, as @CHMultimedia said, could you send a screenshot to help us troubleshoot? Thanks!

- Nick