So another reason that Samsung forgot Canada 🇨🇦. Reserved to get 50$ and got the confirmation ,waited for Feb 9th to pre-order s22 series and the freebies mentioned Bud pro.Now when the times come to order website down,or crash, Trade-in up to 810$ not identifying required devices and best of all no freebies ,so Canada really left behinds
In Canada here. Happened on the first day launch of the pre-order page. Their website might've been getting heavy traffic, and I noticed I couldn't input my IMEI for the trade-in as well. It works perfectly fine now, and all the freebies are (should be) included within the pre-orders. If you're still not getting it, you should try to contact their customer support.