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11-29-2024 06:55 PM in
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11-30-2024 12:21 AM (Last edited 11-30-2024 12:23 AM ) in
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11-30-2024 02:37 PM (Last edited 11-30-2024 02:38 PM ) in
Galaxy SOpen the Samsung Members app & Click on Support > Phone Diagnostics & run the Diagnostics for USB Charging Port. See if you get any error messages
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12-02-2024 05:13 AM in
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12-02-2024 08:36 AM in
Galaxy SHi ed1pax2,
If your Samsung Galaxy S22 won't charge but the charger works with another phone, the issue might lie with your device rather than the charger.
Check charging port. Inspect for debris or damage: Use a flashlight to look inside the charging port. Dust, lint, or dirt can block the connection. Please try the below troubleshooting steps and identify the problem:
If you see debris, use a soft cloth or dry toothbrush to gently clean the port.
Try charging your phone via USB on a computer to see if it responds.
Restart your device sometimes, software glitches can cause charging problems. Once it powers back on, try charging again.
Boot into Safe Mode: Third-party apps can sometimes interfere with charging.
Turn off the phone. Hold the Power button until the Samsung logo appears, then release it and hold the Volume Down button until the phone fully boots. "Safe mode" will appear in the bottom-left corner. Try charging. If it works, a third-party app may be causing the issue.
Open the Samsung members app to run the diagnostics and see if you get any error message for USB Charging Port.
Thank you.