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07-22-2024 07:55 PM in
Galaxy ZHi All,
Have not read terms and condition, but found advertisement saying fold is dual physical SIM supported, even I have received the latest model of z fold 6 today, and see the manual mentioned option of single sim tray and dual sim tray, but the one I have is having the 2nd slot blocked, and searched the box upside down still can`t see the other dual SIM tray, so I am guessing Australia variation has both software and hardware stop supporting dual physical SIM but supporting only 1 physical 1 sSIM? Can I have someone the confirm or official KB/document to support this ?
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07-22-2024 09:49 PM in
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07-23-2024 03:15 AM in
Galaxy ZGood that you searched the box "upside down", as you're in Australia 🇦🇺
From PC Magazine Australia:
https://www.pcmag.com/reviews/samsung-galaxy-z-fold-6
One Physical Nano SIM & eSIM is supported in Australia. 🦘
It appears that there is a a Dual Physical SIM + Multiple eSIM models available, but that's not what you received.. in the land down under. 🐨

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07-23-2024 06:00 AM in
Galaxy ZHi Jay-Lee,
We would like to inform you that this is Samsung Canada Members Community. We kindly request you to contact Samsung Australia support by the link given below. So that, they can assist you accordingly and helps to solve the issue.
https://www.samsung.com/au/support/
Thank you.
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12-26-2024 01:14 PM in
Galaxy Z