Original topic:

Battery Drain Fold 5

(Topic created on: 10-18-2023 04:33 PM)
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ZohebShaikh
Active Level 1
Options
Galaxy Z
Just Used 1h 35M and battery is down 34% what the hell is this , such a poor performanc

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e battery . I have reatricted my battery to 85% worse I have seen my s21 Ultra was a great battery I should atleast get 7 to 8h Screen on Time please fix it ASAP , thinking to return this 
device
7 Comments
RedDogRabbit
Expert Level 5
Galaxy Z

Which version, 4 or 5?

What was the screen brightness set at? 

But, yeah not stellar. 

ZohebShaikh
Active Level 1
Galaxy Z
Fold 5 , very normal low Brightness
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Deeezzyyy
Expert Level 1
Galaxy Z
I mean.... you did play PUBG for a good 40 mins... and depending on what you had set the graphics and FPS at, it will drain the battery...

Also, for sure you played the game in the big screen so you can expect that to drain the battery as well.

I have no issues at all with my Fold 5 lasting me all day.


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ZohebShaikh
Active Level 1
Galaxy Z
How much does your battery last , even if I don't play PUBG it won't last that long
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Helenna
Moderator
Moderator
Options
Galaxy Z

Hi, we request you to please follow the steps in the given link and check again the performence of your Battery.

https://www.samsung.com/ca/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to...

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ZohebShaikh
Active Level 1
Galaxy Z
None of the solution solves my problem
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RedDogRabbit
Expert Level 5
Galaxy Z

Here are some different suggestions:

  • Open the Samsung Members app & Click on Support & run the Diagnostics for the Battery. See if you get any error messages & verify the Battery's health.
  • Boot into Safe Mode & run it in Safe Mode for a few hours. Safe Mode disables 3rd party apps. 
  • Boot into Recovery & Wipe Cache, if there's some fragmented files, this should clear them out. 
  • Backup your device with Smart & Factory Reset. 
  • Visit a Samsung Service Centre to get it checked out by a tech. 

I'm not familiar with the battery life of the Flip / Fold devices. It's possible that it just isn't very good? 

It's possible that even new, there may be an issue with the Battery? 

Clearing Cache only takes a couple of minutes, it may not change a thing, but it can't hurt. 

You shouldn't have to Factory Reset, but it's pretty much the only thing left that you can do yourself. 

Again, maybe the Battery isn't designed for how you use the device? 

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