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10-18-2023 04:33 PM (Last edited 10-18-2023 04:51 PM ) in
Galaxy Z- Tags:
- Fold
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10-18-2023 04:46 PM in
Galaxy ZWhich version, 4 or 5?
What was the screen brightness set at?
But, yeah not stellar.
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10-18-2023 04:51 PM in
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10-18-2023 07:37 PM in
Galaxy ZAlso, for sure you played the game in the big screen so you can expect that to drain the battery as well.
I have no issues at all with my Fold 5 lasting me all day.
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10-18-2023 08:57 PM in
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10-20-2023 10:16 PM in
Galaxy ZHi, we request you to please follow the steps in the given link and check again the performence of your Battery.
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10-21-2023 01:45 PM in
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10-21-2023 03:19 PM in
Galaxy ZHere are some different suggestions:
- Open the Samsung Members app & Click on Support & run the Diagnostics for the Battery. See if you get any error messages & verify the Battery's health.
- Boot into Safe Mode & run it in Safe Mode for a few hours. Safe Mode disables 3rd party apps.
- Boot into Recovery & Wipe Cache, if there's some fragmented files, this should clear them out.
- Backup your device with Smart & Factory Reset.
- Visit a Samsung Service Centre to get it checked out by a tech.
I'm not familiar with the battery life of the Flip / Fold devices. It's possible that it just isn't very good?
It's possible that even new, there may be an issue with the Battery?
Clearing Cache only takes a couple of minutes, it may not change a thing, but it can't hurt.
You shouldn't have to Factory Reset, but it's pretty much the only thing left that you can do yourself.
Again, maybe the Battery isn't designed for how you use the device?