Original topic:

E voucher

(Topic created on: 09-23-2021 07:18 PM)
422 Views
adam1997
Active Level 2
Options
Galaxy Z
I can find e voucher for buds and charger that should come with galaxy z flip 3  it's not under benefits and I was told to look under my offers but I can't find that on the website  
12 Comments
adam1997
Active Level 2
Galaxy Z
Can't *
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RedDogRabbit
Expert Level 5
Galaxy Z

Have you tried using Samsung Members app, or are you using the website? 

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adam1997
Active Level 2
Galaxy Z
Samsung members app
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RedDogRabbit
Expert Level 5
Galaxy Z

Then I'd suggest that you contact Samsung using the number in the screen shot. 

Every time Samsung has a promotion, it's always a mess! 

Screenshot_20210924_063651.jpg

enrai05
Active Level 4
Galaxy Z
I'd suggest login to your Samsung account using your computer/desktop. I always have problems funding the e-vouchers when I'm using the app.
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adam1997
Active Level 2
Galaxy Z
I've been calling everyone says something different but the issue was escalated do I guess we'll see
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RedDogRabbit
Expert Level 5
Galaxy Z

For a corporation, that's able to manufacture on a "nano" level, they seem to be a disaster on the macro level! 🙄

Valeriya
Moderator
Moderator
Options
Galaxy Z

Hi Adam1997, could you let us know the place of purchase and date of purchase of the device?

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adam1997
Active Level 2
Galaxy Z
Fido online I purchased it August 30 but it went on back order and I received it september 17
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