Original topic:

Partially fold issue

(Topic created on: 12-05-2022 10:28 AM)
613 Views
Sahil178
Active Level 1
Options
Galaxy Z
After the Android 13 update on the z flip 4 when I change from partially folded mode to completely unfolded mode, after a second I get sent my to the home page closing the app I am currently using. This is outrageous and really irritating. This should be fixed ASAP.
9 REPLIES 9
RedDogRabbit
Expert Level 5
Galaxy Z

Don't know if anyone else has posted this? 

At least Boot into Recovery & Wipe Cache.. but I always Factory Reset after any Android version update. 

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iFlYSoLo
Expert Level 5
Galaxy Z
There is bunch of weird things happening with the flip for me too. My media volume slider automatically keeps coming up and going to zero and even if I try to manually adjust, slides right back to zero. Did the reset and started from scratch with no backup. No change.
Deeezzyyy
Expert Level 1
Galaxy Z
**bleep** really? I have zero issues with my fold.

*knock on wood*
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iFlYSoLo
Expert Level 5
Galaxy Z
It's on the flip not the fold. Fold is fine
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Helenna
Moderator
Moderator
Options
Galaxy Z

Hi Sahil178, can you please check if the apps are also upto date. Does the issue happens with all apps or only one app?

If you are still having the issue try Wipe cache partition. Below are the steps to perform clear cache partition.

1.Turn off the unit.
2.Press and hold the volume up button and press and hold the on/off button. When the Android logo is displayed, release all keys ("Installing system update" is displayed before displaying the Android system recovery menu options).
3.Press the volume down key repeatedly to highlight "wipe cache partition".
4.Press the Power key to select. Press the Volume Down button to highlight "Yes" and press the Power button to select. When the wiping of the cache partition is completed, "Reboot System Now" is highlighted.
5.Press the Power button to reboot the unit.

If the issue still persists then please perform backup and factory reset by following the steps in the given links.

https://www.samsung.com/ca/support/mobile-devices/how-to-transfer-and-backup-data-using-smart-switch...

https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-perform-a-factory-reset/

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iFlYSoLo
Expert Level 5
Galaxy Z
Umm that's what red dog said
RedDogRabbit
Expert Level 5
Galaxy Z

theoffice-michael.gif

🤣 

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Sahil178
Active Level 1
Galaxy Z
Thanks the cachee wipe worked
Sahil178
Active Level 1
Galaxy Z
The problem has come back
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