Since my galaxy z fold 5 just updated by himself to the one UI 6.1.1 i just can't use my camera app anymore. Basically if I just open the camera app and go to video. The phone just freeze completely for about 3-4 seconde before instantly black screen and reboot. The circle of the animation when swipping doesn't even fully circled the word video. I just can't do that and now it's worst. I just can't use the camera app at all cause it remember the setting so when I press the camera app ,phone just die and reboot almost instantly. I just can't use the phone anymore for photoCan anybody help me. It's been a few days and I just can't take photo anymore. I have the Z fold 5 that cost a lot of money for not even being able to take picture with it. Very very annoying. I'm trying to stay with samsung but my friend are with apple and I can't deny that the pas 3 phone is has was android for the past 10 yerlars and they all had probleme of software while iphone are super stable. Still love the fold screen, that's a shame.
If you mean that you will download a camera app from the Play Store, that's a good idea. If it also fails to work, then it pretty much means that it is a hardware problem with the Camera.
While a Factory Reset, might work, but I don't think that it will.
A visit to a Samsung Service Centre to get it checked out by a tech is likely the only thing that you can do.
UPDATE : surprisingly this morning, my phone ask me to update again. And now, thanks to that update from the 19 October 2024. All the problem are now fix. I can use now the camera app and all the mode. It's just magic. Try and see if you have any update available @tangoAlphaZebra
