Original topic:

Samsung Fold 4 Hinge issue

(Topic created on: 10-31-2023 11:38 AM)
1682 Views
Saiabhilash94
Active Level 1
Options
Galaxy Z
Is anybody else having an issue where the fold phone wont open fully? 

I checked on the internet and so far found the issue is due to Hinge. Did anyone have similar experience? Was there any solution provided for anyone from Samsung Canada?

I have been with Samsung since 2018 and this fold phone has been my worst experience so far. 


0 Likes
13 Comments
Jesselaroc
Active Level 4
Galaxy Z
The folds are still super new, and samsungs the only company doing them half decent. I unfortunately don't have the answer. But would suggest one of their ultra series over a flip/fold if you want tobget the most out of it and not just have the niche fold option :)
Saiabhilash94
Active Level 1
Galaxy Z
I agree the experience with the fold phone has been pretty bad.
0 Likes
Jesselaroc
Active Level 4
Galaxy Z
Give it a couple years still then jump back over to a fold and I'm sure it'll be great!
0 Likes
AWHOOHSTYLE
Active Level 4
Galaxy Z
I had my fold 4 for almost a year now, I worked in construction field my operate perfect. Samsung fold 4 finest quality
0 Likes
SgtStubby
Active Level 10
Galaxy Z
If it's not opening all the way it's likely an obstruction like pocket lint or dirt or sand. Perhaps a can of air duster in the hinge area?
0 Likes
Saiabhilash94
Active Level 1
Galaxy Z
Tried it, doesnt make a difference to it.
0 Likes
SgtStubby
Active Level 10
Galaxy Z
Apperantly fold 4 has brush that keeps dirt from hinge. The brush can deteriorate and get stuck inside where it blocks opening properly.
I would contact Samsung and see if they will repair it free
0 Likes
Ovej
Beginner Level 2
Galaxy Z

I have the flip 4 and it just started not too fully open. It's been like this for a month. Phone is just over a year old. My first Samsung phone and it is mint condition. Went to Samsung Experience store in canada to have it repaired but they ask for 525 plus tax. I would not recommend to buy a foldable phone. So disappointed 😞 I will not repair it because. The price for the repair is like theft 

0 Likes
Saiabhilash94
Active Level 1
Galaxy Z
😔 agree with you. Fold phones are not at all recommended
0 Likes