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03-12-2024 07:01 AM in
Galaxy Z
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03-12-2024 09:37 AM in
Galaxy ZHi, please try unplugging your router, waiting a minute, and plugging it back in.
Another common solution is to disconnect from or forget your Wi-Fi network and then reconnect again. You may also need to update your network drivers.
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03-12-2024 09:50 AM in
Galaxy ZHi SMiiTHx9, in addition, if the issue still persists after doing Helenna's recommended steps, you can also try resetting your device's network settings by going to 'Settings' > 'General management' > 'Reset' > 'Reset network settings'. However, please proceed with caution that this will delete all saved networks and connections.
Kindly update us.
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03-12-2024 10:44 AM in
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03-12-2024 12:44 PM in
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03-12-2024 01:23 PM in
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03-12-2024 02:18 PM in
Galaxy ZHi SMiiTHx9, we apologize that you are still facing the issue. We kindly ask you to contact Samsung's customer support team to get better assistance or check your device with a Samsung-authorized technician if the issue lies in the hardware, considering that your device cannot detect any Wi-Fi network.
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03-12-2024 03:55 PM in
Galaxy ZCan you try to reset the wifi and BT one time again?
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03-12-2024 06:17 PM in
Galaxy Z