Ask An Expert 4 - General Questions Thread!

[Jeremy_from_Samsung]

Hey Samsung Members,

This is a reminder for the upcoming Ask an Expert event, happing RIGHT NOW! For those who are not familiar with this, the Ask an Expert is a time where any community members can submit questions and have a live response from experts! This time, there's no theme to this event - if you have ANY questions related to Samsung Products and services, bring them tomorrow and we can give an answer!

The event begins at 4PM EST sharp - and ends at 5PM EST. 

All the remainding questions from after the event will not be answered live. Instead, it will be answered later.

Format:

• Please post one question as a “Comment” in this discussion thread
• The moderator will use the ‘reply’ function in the comment to your answer question based on the Expert panels’ input
• Only one reply per comment will be made during the event – if there are follow up questions please send them to the Moderator afterwards and we will ensure you get more info!

Some suggestions to keep things moving:

• Please allow a moment or two for your comment (question) to be replied to – we may need to leverage the knowledge of one or two people in the room to create a clear and accurate reply
• Please do not flood the forum with multiple comments (questions) – let’s give every Member a chance to ask – per above, we will be happy to continue replying during the days following the  event
• Please follow our community guidelines at all times

For now, the thread is now CLOSED.

[AlPal1]

Hi there! So I am having difficulty with setting up my Galaxy buds using the Galaxy Wearable app on my Galaxy S10. It keeps on going back to the permissions screen after I click finish for the setup process. What must I do to fix this?

[jaki0836]

When is Android Pie update is available for S7 EDGE ?

[beaniebaby5]

I need help.i am elderly and dont know a whole bunch about my phone.when I try and call someone by phone it wont do it.it says "not connected to network"i dont know how to correct this problem.would be grateful for help

[papapapa]

I have a s10 and all notifications settings are on, yet it won't notify me when I get a text message?

[thelandofdustin]

since my S10+ updated to One UI 2.0 on Android 10, the phone no longer will connect to sign-in style public wifi. Previously a browser would open for me to connect as usual, but now it just gives me a pop saying it's connected but no internet. something is definitely wrong.

[fairwayseeker]

Good Afternoon, has the Good Lock app discontinued or do you know when the necessary update will be available?

[anton5634]

when is coming out android 10 for samsung Galaxy Note 10 plus here in Canada?
thank you

[guccikid]

how can I have my google contact list show in "phone"

[crispy80]

how do I set up a signature on an email

[topaz1]

bouht an s5 neo was supposed to be unlocked and wiped but still has factory reset block wants a google id