Ask An Expert 4 - General Questions Thread!

[Jeremy_from_Samsung]

Hey Samsung Members,

This is a reminder for the upcoming Ask an Expert event, happing RIGHT NOW! For those who are not familiar with this, the Ask an Expert is a time where any community members can submit questions and have a live response from experts! This time, there's no theme to this event - if you have ANY questions related to Samsung Products and services, bring them tomorrow and we can give an answer!

The event begins at 4PM EST sharp - and ends at 5PM EST. 

All the remainding questions from after the event will not be answered live. Instead, it will be answered later.

Format:

• Please post one question as a “Comment” in this discussion thread
• The moderator will use the ‘reply’ function in the comment to your answer question based on the Expert panels’ input
• Only one reply per comment will be made during the event – if there are follow up questions please send them to the Moderator afterwards and we will ensure you get more info!

Some suggestions to keep things moving:

• Please allow a moment or two for your comment (question) to be replied to – we may need to leverage the knowledge of one or two people in the room to create a clear and accurate reply
• Please do not flood the forum with multiple comments (questions) – let’s give every Member a chance to ask – per above, we will be happy to continue replying during the days following the  event
• Please follow our community guidelines at all times

For now, the thread is now CLOSED.

[jaymay42]

any idea how to stop the auto scrolling in face book?. everytime I visit a page it scrolls through and you cant stop it. I have an S8. can not delete the app and reinstall , have the current updates, cleared chache etc etc. any suggestions appreciated. thanks

[Debbied]

my A50 is not auto connecting to my home wifi but does at my daughters what could be the problem.

[Sharpy]

my new device times out within a minute of non use. How can I extend time.

[mytech]

Settings/display/screen time out

[aznhung]

I have the galaxy a50 and I when I plug it in.  It shows data is being sent in, but phone icon doesn't change to android auto.  It connected in the past but shortly after it didn't work.  Could someone help me, or I will have to return the phone.

[Traci]

Jeremy, I went to do some training today and my Samsung password link expired would you be able to reset it for me please? tracey@smartcell.ca

[DubLVisioN]

i just realized why i have to mess with my keyboard almost each time i wanna see my word suggestions above said keyboardin messaging - it keeps defaulting to to the bar that has clipboard and smilies on it. since those are secondary importsnts to typing with mecause i use it to correct my spelling lickedy split, how does a man make the top of the onscreen keyboard default to the word suggestion bar?

[kai101]

how to silence the speaker on the phone while using bluetooth

[Juliancho40]

when are we getting one ui 2 in Canada ?

[Lanalana]

Why Samsung does not give us an option for recent all calls only why I have to have messages there. this is extremely annoying?