Original topic:

camera fails

(Topic created on: 01-11-2021 04:15 PM)
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DanGira
Active Level 1
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Hey, my camera fails when I open the app. Does anyone have a fix for this
14 Comments
Others
no sorry
asifakberali
Active Level 8
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I love your reply "No, sorry."
You didn't have to reply if you ain't got a solution for a fellow member, but your reply made me laugh so hard. 🤣
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Any error message when open Camera app? Have you upgrade your phone to Android11?
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DanGira
Active Level 1
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yes phone is upgraded
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What device you are using?
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DanGira
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samsung s20 ultra
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Have you tried Wipe Cache Partition? If not, try it.

- Shutdown your phone
- Press and hold volume up and side key simultaneously
- You can release keys after you are in recovery mode
- Use volume up and down to navigate
- Select Wipe Cache Partition
- click side key for ok
- click yes
- click Reboot system now

Try open Camera app again and see is problem still exist.
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DanGira
Active Level 1
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tried it. I also did the same but did the repair app on the very bottom. It fixes the problem for a little while but happens again
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Halston
Moderator
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Hi DanGira,

Sorry for the inconvenience caused to you. Please try to clear the cache and force stop the Camera app.
Follow the below steps to clear the cache of the Camera App:
Open Settings >> Apps >> Camera >> Storage >> Clear cache.
To force stop the app: Open Settings >> Apps >> Camera >> Storage >> Force Stop.
If the issue persists, choose the ''Clear data''.
Note: Clearing the data will reset the app to factory default settings. Any personal settings saved on the app will be removed. 

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