Deleted Texts

[loulou67]

Help, I deleted text messages and I need to retrieve. They were not backed up. They must be saved somewhere.... phone memory?

[RedDogRabbit]

Texts are not stored in your device's memory.

They are stored on your Carrier's server. 

Unless they were backed up, they are gone. 

You can Clear Both Cache & Data for your Messaging app, but they would be repopulated to your device from the Carrier, but deleting Texts from within your Message app, deletes them from the Carrier's server. 

 

[loulou67]

Thank you.

[loulou67]

I chatted with carrier's customer service. They said it was a privacy issue and could not retrieve. I even offered to pay a fee. Do I understand this correctly, even the carrier cannot retrieve the info, I need the text conversatio for a legal purpose. Learning about back up the hard way.

[RedDogRabbit]

I suppose that it is possible, for Law Enforcement to retrieve texts, but if the texts were encrypted, still probably not. Although apparently WhatsApp messages can be retrieved, even after deletion, but then again Facebook lies when they say that What messages can not be read by Facebook employees. 

[RedDogRabbit]

And you are certain that your Messages were not backed up automatically by Google?

Go to Settings > Google & check.

 

 

[loulou67]

I have been using the Samsung Message app... wasnt Google.

[newsamung22]

Archived see message then delete

[newsamung22]

Go message check "archived"

[loulou67]

I didnt see archive under Samsung message ap