So I've seen the banners and ads online... I know the pre-order promos are done for the Z fold 3...
BUT... today while calling customer service, I was actually listening to the automated voice advertisement...
It says that if you purchase a Samsung Z fold 3 or Z flip 3 between August 11th and SEPTEMBER 21ST 2021, you will get a bonus Samsung Care+ 1 year free.
I was finally able to order my phone on Aug 30th. It doesn't give you the option for the free Samsung Care+ 1 year online anymore but after hearing that message on the phone, I expect Samsung to give me my 1 year free!
What I'm asking of you guys here is if anyone can call the number for customer service with Samsung, dial 1 for english and listen to the message, please confirm this is true!
Hi, please follow the below steps to redeem 1 year of free Samsung care+.
1. Complete the purchase of the Galaxy Z Fold3 5G or Galaxy Z Flip3 5G at a participating authorized Canadian carrier or retailer by September 10, 2021.
2. Open the Samsung Members app on your new Galaxy Z Fold3 SG or Galaxy Z Flip3 5G and navigate to the "Benefits" section. Samsung Account is required.
3. Click on the Benefit Banner to visit the online redemption portal before September 30th, 2021 to redeem your bonus Samsung Care+ 1 Year Plan.
Purchase Galaxy Z Flip3 5G and receive a bonus consisting of a Samsung E-Voucher for Galaxy Buds 2 and a Samsung Wireless Charger Duo Purchase and activate a Galaxy Z Fold3 5G or Galaxy Z Flip3 5G before Sept 10, 2021,
1. To receive your E-voucher, open the pre-loaded Samsung Members App between Aug 11 - Sept 24, 2021, on your Galaxy Z Fold3 5G or Galaxy Z Flip3 5G and visit the "Benefit Section". Samsung Account is required. E-vouchers are available on a first-come-first-serve basis.
2. In the "Benefits Section" of the Samsung Members App, click on the bonus banner to download and access the redemption page.
3. To receive the bonus products, visit Samsung.com/ca, add the products to your cart and apply the E-voucher code at check out. E-vouchers are redeemable exclusively at Samsung.com/ca until Sept 30, 2021.
Hi Georgine, in my case and some other samsung members on this forum, we are still waiting to receive our devices. We have purchased our devices within the time frame of these vouchers but what happens if we receive the phone AFTER the end date? It is not our fault the shipping was delayed.
Hi, please contact Text We Care (932 273) or Live chat support by using the below link with the delivery receipt and purchase receipt if you did not receive the phone within the promotion period.
