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06-17-2021 02:45 PM in
OthersThe ZIP update file for the firmware is corrupt.
It is corrupt even on the US support website.
https://www.samsung.com/ca/support/model/QN55Q80TAFXZC/#downloads
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06-17-2021 04:44 PM in
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06-17-2021 04:49 PM in
Otherserror on 7zip as well
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06-17-2021 04:50 PM in
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06-17-2021 04:56 PM in
OthersDownloading now, will let you know if I have the same problem or not.
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06-17-2021 05:01 PM in
OthersI think you need to try download again.
I have no problem extract the file. No error at all.
- delete the previous files you have downloaded
- download the file again
- try extract using 7zip
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06-17-2021 05:16 PM in
Others
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06-17-2021 05:44 PM in
OthersSame thing error with 7Zip new download and everything
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06-17-2021 05:57 PM in
OthersI see that error now. So, the file is corrupted. Someone needs to upload the good file. This file is corrupted.
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06-17-2021 07:06 PM in
OthersHey bustin_skullz,
Welcome to the Samsung members Canada Community.
To better assist you in this query, request you to contact us on live chat or Text We Care (932 273) so that we can help you much effectively. We are available 24/7.
Here is the link for live chat support: https://www.samsung.com/ca/livechat