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10-05-2019 07:40 PM in
OthersTroubleshoot common problems on Samsung Galaxy M20
1. What to do when WiFi won’t connect on Samsung Galaxy M20
No matter whether you have an iPhone or Samsung’s flagship smartphone, this problem can happen. You might be trying to connect your phone to a particular WiFi source, but that couldn’t happen so. There can be different reasons for this problem. Thus, you would need to apply different solutions to fix this problem.
Since WiFi offers extensive Internet speed and data transfer facilities, we can’t ignore this problem. Try the following solutions to fix this WiFi won’t connect issue on your Galaxy M20:
- If you were previously able to connect to this WiFi source successfully, you better reboot your phone first. Just a reboot fixes many problems including networks, performance, and stability.
- You must confirm whether other devices are able to connect with that WiFi source or not. The problem may be associated with the WiFi router. If other devices are connecting to that WiFi router, just follow the recommendations.
- If that’s your home WiFi or one that you can access, you can try to perform reboot that router. After that router turns ON, connect your phone.
- If that doesn’t work, probably, the problem is somewhat on your phone. There’s nothing to worry, just open the Settings -> WiFi & Internet-> WiFi->Saved Network and tap on the Network that you’re connecting. Then, tap on ‘Forget’ button. Form a completely new connection.
One of these should have fixed the WiFi-related problem on your phone. If you still find these solutions aren’t helpful, do let us know. We would try our best to help you further.
2. Mobile Bluetooth doesn’t pair with other devices
Almost similar to the WiFi problem, this usually happens when a user tries to pair Bluetooth headset or similar devices. For me, it happens when I try to connect to my speakers and headphones. To solve that, I usually reboot my phone and these Bluetooth devices and that work for me. Here are some recommendations that should help you fix this problem on your phone:
- A reboot worth your try. Most of the time, just rebooting fixes these problems. Try to restart both devices, your phone, and that Bluetooth device. Most probably, this should fix the problem.
- Next, you could try to forget the connection if you’ve previously paired that device successfully. Just open Bluetooth settings and tap on saved networks. Now, tap on that Bluetooth device and tap on ‘Forget’. Now, again pair that device.
- If you’re connecting the device for the first time, there are chances that your phone might have reached its limit to form connections. Again, open the Bluetooth settings and tap on save networks. Now, remove some connections. After that, try to pair that Bluetooth device.
- Additionally, ensure that your phone is discoverable. Otherwise, no matter how many time we try. Open the Bluetooth settings and ensure that it is set to visible.
These are enough solutions to fix Bluetooth device won’t pair issue on Samsung Galaxy M20. If none of them work, you can try to reset Network settings your phone as well. That helps to fix network and connectivity related problems on the Android phone.
3. Overheating problems, you can’t ignore these issues on Galaxy M20
These days, it is quite common to observer overheating problems. That usually happens due to that technology that is being used. Our current smartphones are tweaked to charge at
If you observe that your phone is heating up while it charges, there’s nothing to worry a lot. That’s normal to happen and we recommend you not to use your phone while it charges. Here are some other recommendations that you should probably fix the overheating problem on your phone:
- You should not use your phone when it is plugged for charging. That’s normal to observe a temperature rise during the charging. There chances that this phone might have been optimized for faster charging and thus it becomes heated.
- If you observe that your phone becomes heated while playing games, then you shouldn’t worry that much. While playing games or using heavy apps, CPU and GPU units are continuously used and that heats up the device.
- If your phone becomes heated abnormally, there are chances that some apps running in the background and using power resources without a limit. Go to Settings > Battery > Battery Usage > More > Optimise battery usage, and tap ‘All Apps’. That will restrict the apps from using the battery unknowingly.
- Next, you can clear clutter data from your phone. Over time, our phone tends to gather a lot of clutter and garbage data that affect many aspects negatively. To clean your phone, open the Settings menu and tap on Storage. Under this menu, you’ll find ‘Clean Storage’. Tap on this button to perform this action.
- Moreover, you can wipe the entire cache partition on your phone using the recovery mode. That will thoroughly clean your phone. Just follow this tutorial for that purpose.
- If nothing seemed to work on your phone, you must perform a factory reset on your phone. This action will remove all third-party apps, configuration, and files. That leaves stock performance and stability.
In addition to that, there’s one more thing that you could do. There are chances that one or more recent apps that you’ve installed causing your phone to overheat. You can use the Developer Options->Running Services to observe abnormal behavior of those apps. And once your figure those apps, either you can disable them or uninstall.
That doesn’t only fix the overheating problems, it also improves the overall battery life. You can learn how to enable Developer Options on this phone and how to use it here.
4. Fix App crashes on Galaxy M20
Right after my phone got updated to Android Pie firmware, I realized that many apps have become unstable. That happened due to old cache files. So, right after that, I wiped the entire cache partition and that worked for me. Here are some useful recommendations that should help you fix app crashes on your Samsung Galaxy M20 smartphone.
- If you figure that a certain app is behaving abnormally, then you should clear its associated cache files. Before that, you should know this will remove data such as login details, user details, and app/game progress. Once performed, there’s no way to revert that action. Follow the below steps:
- Open Settings.
- Tap on Apps -> Apps list.
- Tap on the Application.
- Then, tap on Storage
- And tap on CLEAR CACHE and CLEAR DATA.
- Next, you must ensure that you have the latest version of that app or game installed on your phone. Just uninstall the application and install the updated version from the Google Play.
- If you’ve been facing this problem on multiple apps after an update, we recommend you to wipe its cache files. For that purpose, follow the below steps:
- Boot into the recovery mode on your phone.
- Under this mode, tap on ‘Wipe cache partition’.
- Exit this mode.
- If the problem happens even after this and it is limited a certain app, you better contact the app developer team. They would be able to help you further in this regards.
5. Fix Samsung Galaxy Stuck at boot logo after update
So, you’ve recently updated your phone with the available OTA and ended up stuck at the boot logo. If that has happened with you, then you’re not alone. Over many internet forums, users report this problem getting boot stuck or boot loops or different problems after an update.
We can understand how things become frustrating when something like this happens. There’s nothing to worry, you these problems can be fixed easily using the below solutions:
- Most of the time this issue happens due to corrupt files and cache data. During an update process, usually cache files become clutter and that might prevent the phone from working normally. Therefore, it becomes important for us to clear these junk files. Use the following steps:
- Boot your phone into the recovery mode.
- Now, select and perform ‘Wipe Cache Partition’.
- Exit this mode.
- The next thing you can perform is factory reset. This is the most recommended action that one can perform to troubleshoot boot stuck and boot loops problems. However, there’s one thing that you should know. This action will wipe your phone’s internal memory completely. Anything that is stored within the phone is deleted during this action. Follow the below steps to factory reset your Samsung Galaxy M20 smartphone:
- Again, reboot into the recovery mode using this guide.
- Under this mode, tap on ‘Wipe data/factory reset’
- Perform this action.
- Exit this mode once this action is completed.
- The above two solutions should resolve the boot stuck and boot loops problems on your phone. In worst cases, if somehow the firmware has been bricked, then you must re-install the firmware to fix problems. For that purpose, we’ve already created a dedicated guide that you can use to restore the original firmware on your phone.
These are the available solutions that one can use to troubleshoot boot stuck and boot loops problems on most of the Android phones. Don’t forget to share your thoughts in the comment section about these solutions. If there’s any other solution that we can implement, then let us know. We would use your inputs to improve this tutorial.
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10-05-2019 11:57 PM (Last edited 10-06-2019 05:11 AM ) in
OthersThanks!!
Only thing, I think would change is when a Bluetooth device does not connect, please turn off bluetooth and reconnect bc I do this almost everyday with my car, it sometimes needs a restart but usually a re-pairing works 🤷♂️
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