requesting additional language support other than the native built-in system. for example: I need to view chinese content on the web browser, but only to learn the Chinese keyboard was unavailable.
This article may contain the steps that you are looking for: https://www.samsung.com/au/support/tv-audio-video/smart-tv-how-to-change-keyboard-language-settings-on-your-tv/ If you are unable to find the correct place for the settings on your tv you can also find the number for the support center here: https://www.samsung.com/ca/support/service-center/ and they should be able to guide you to the correct settings option.
