Few days ago my soundbar just stopped comnecting to any device. No bluetooth connection, Not working with TV on optical wire. It has suddenly become dead to connect. Remote works fine, i tried pairing BT again but device is not visible. Tried HDMI arc and not working. Pretty lost and need help here pls.
Hi Rra171, As the device is unresponsive, your device needs to get examined by an authorized technician to know the root cause of the issue. Please note that due to Government COVID regulations, most of the service centers would be operating with curbside pick up/drop off and non-functional depending on the locality. Please contact the live chat by using the link below and they help you set up the service. www.samsung.com/ca/livechat
