Original topic:

Ui 6.0 printer issue

(Topic created on: 12-13-2023 12:29 PM)
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RandyCA
Active Level 5
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Hello everyone anyone notice after one ui 6.0 update. All devices have weird error. When I print anything it's coming black page and print white. I check S22 ultra and tab s9 plus also A54 all running Ui 6.0. But when I print same document on S20 FE which one running on Ui 5.1 it's perfectly fine. Anyone else facing same issue? 
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4 Comments
RedDogRabbit
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You are not the only one.

https://r1.community.samsung.com/t5/galaxy-s/problèmes-d-impression-depuis-la-m-a-j-android-14/td-p/...

I would suggest that you go to the Samsung Members app & Click on Support & Scroll down to Send Feedback & Error Reports & send it to Samsung. 

GG2
Expert Level 3
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I have the same issue but only on one out of 3 of my printers and they are all the same brand (Brother). Can't figure it out why only on one printer but not the others. Only work around is using the Brother Plug in app which i hate.
Helenna
Moderator
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Hi RandyCA, as suggested by the RedDogRabbit please submit request at Samsung members app. Please follow the below steps.

1 Launch Samsung Members app.
2 Tap on Support and Scroll down the screen and select Error Reports.
3 Choose a category below.
4 Make Sure That Send System Log Data is Selected to Help Resolve Your Questions Quickly and Describe Your Problem in Details.

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SgtStubby
Active Level 10
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I have a HP printer and it still works fine. S23U
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