Update regarding Galaxy S22 and Tab S8 shipment delays

[Samsung_Ben]

Hey Samsung Members,

We are aware that many customers are experiencing shipment delays for specific models, and we wish to clear up some confusion regarding this.

Demand for the Galaxy S22 and Galaxy Tab S8 series of devices have reached a record high. Due to this, our retailers are having difficulty keeping up with orders. We are currently awaiting another shipment of devices from our manufacturers.

Your feedback is valuable to us. Our customer service team is working hard to ensure that every order is fulfilled as quickly as possible. All pre-order gifts and promotional items are guaranteed and will be delivered along with the devices as soon as inventory is made available.

If you have any questions or concerns, please don't hesitate to reach out to our customer support team.

We truly thank you for your patience, and apologize for any inconvenience this delay may have caused. We understand that you're excited to receive our latest Samsung Galaxy devices. We greatly value your support, and we will continue to monitor and update you on the situation as we learn more.

Sincerely,
The Samsung Members Team

[iFlYSoLo]

Absolutely right!

[CharmaineK]

Im waiting over 10 days for a watch, not a phone.

[RedDogRabbit]

Unfortunately, logistics is not something that Samsung is good at.

Doesn't matter if what you ordered, whenever there's a promotion, or new product launch... this happens!

Thankfully, the people who make the products know what they are doing! 

[Wal22]

I'm glad that I'm not the one that thinks this way, i just thought that if i pre ordered i would get first dibs. Samsung has my money and i don't have my purchase.

[vetman]

Paid 2300$ feb9 and as today March 13 I only saw the s22 ultra on the YouTube. I can't find a word to express my feelings and hate to Sumsung the big scammer

[Wal22]

I work with people that have their s22 that they got from their cell carrier. Seems alittle unfair.

[Samsung_Ben]

Hi @vetman, we are sorry for the frustration these delays have caused. Please reach out to me with your order number and details, and I will do my best to see if I can help.

[Rtrain118]

Feel your pain.  Ordered Feb 24th spent over $3k and still processing today March 16th.  Friend ordered last week March 6 and orders are one their way.  Its freakin' unbelievable.

[Anonymous]

Same feelings but I can't express either.

[iFlYSoLo]

So not cool Scamsung!