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01-03-2021 09:25 PM in
Samsung HealthI keep getting an error report that Samsung Health cannot verify my identity.

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01-04-2021 10:21 AM in
Samsung HealthHi Janie73,
Welcome to the Samsung members Canada community. Please make sure that your device is updated to the latest version and Samsung Health app is up to date.
You can check for the app updates in the Galaxy store on your device.
Then uninstall and reinstall the app and reboot the device once.
If the problem persists, provide us the screenshot of the issue and mention the model number of the device which you can get it under the settings of the device.
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01-14-2021 12:50 PM in
Samsung HealthDear all,
are there any news about this error? i have the same problem, even i did everything you did advice in a previous message.
can you please help?
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01-27-2021 08:32 AM in
Samsung HealthMe too, I have Huawei p30 lite and firstly, it was not possible to instal samsung health app, now it is not possible to use function Together, it says it cant verify my identity and nothing can be done with that. I have the latest version of the app already installed,it didnt help. What to do?
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03-15-2021 10:56 AM in
Samsung HealthI have an LG Arista 2 Plus. I have the latest version of Samsung Health loaded on the phone. I also have a Samsung Active 2 watch. I keep getting the error code 5107. How can I fix?
