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09-11-2023 06:57 PM in
Secure FolderHello members, I bought a new Samsung S21 ultra but when I tried to use Samsung Pass responded that my device was rooted! Samsung Health, secure folder also cannot work

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09-11-2023 08:00 PM in
Secure FolderHi, I request you to please follow the below steps once and check again.
Here is the path:
Power the device off.
Press and hold the Volume Up key and the Power key.
Navigate with the Volume keys to the wipe cache partition option and press the Power key to select.
Performing a wipe cache partition removes any temporary files that may be causing an issue with the device.
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09-11-2023 08:35 PM (Last edited 09-11-2023 08:35 PM ) in
Secure FolderWhat is the model number of your device, ie: SM-xxxxx?
Clearing Cache is likely to be a waste of time for this issue.
You can also go to Settings > Settings > About Phone & Click on Status Information.. What does it say the Phone's Status is, ie: "Official", or "Unofficial"?
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09-11-2023 09:38 PM in
Secure Folder- Mark as New
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09-12-2023 04:05 AM in
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09-12-2023 05:01 AM in
Secure FolderJust nothing but Nonsense.. Reported..
Get help.
