alarm no sound

[parad]

Alarm ringing without sounding  note8

Even volume sound and media at max 

[modi1255]

buy a new phone then

[carr0498]

have you tried changing the alarm tone to something else?
Has it done this since an update?

If it was due to an update, normally an issue like this I suggest backing up your data with SmartSwitch and doing a factory reset.

[mytech]

After doing this 1st of course
https://r1.community.samsung.com/t5/Others/Wipe-cache-partition-for-all-devices/td-p/3156063
Thx @Cassidy

[carr0498]

wiping cache doesnt usually resolve the issue of no sound on alarm/notification. at least anyone I heard that had that issue (including myself) was not successful by just clearing system cache

[mytech]

I don't disagree but I'd try that b4 I take the plunge into factory reset land 🤷‍♂️that can be alot of work 🤦‍♂️depending on the user.

[Jeremy_from_Samsung]

Hi @parad,

You can check to see if there is any Bluetooth devices that are connected - that typically happens with me. Ensure that your Bluetooth is turned off before trying the volume again.

Cheers,

Jeremy

[lilywhyte]

where you click alarm to ON simply click & hold alarm until the next page opens where you can choose which alarm tune you'd like & you'll also see the adjustable volume is @ the bottom of the page. hope this helps.