Smart tag 2 warranty

[SgtStubby]

How do I get a smart tag I purchased in December replaced? It just depleted its second battery. The latest battery lasted less than 2 weeks. 2 of my original smart tags have original batterys well over a year old.

[SgtStubby]

So yesterday my second smart tag 2 battery said it was good and now it's so low it won't even connect to it. These battery are only a couple weeks old. This is crazy and obviously the update didn't help battery life.

[MAP]

My smarttag plus was the same the battery where not good, after few month, i needed to replace them each month.... no issue on my smart tag 2 all running original battery even in my car .

[Helenna]

Hi, I request you to please take the help from the given link and check.

https://www.samsung.com/ca/support/apps-services/use-the-samsung-galaxy-smarttag-and-smarttag-plus/

[SgtStubby]

Thanks. We can only get support for these from online chat. It took an hour to get it to this stage. They are reviewing it now.

[SgtStubby]

So this is getting rediculous. Not only did I spend an hour with online chat I am now having to repeat the entire process with a new group. Insane.