Original topic:

Why does it want me to link every account to Samsung?

(Topic created on: 04-29-2021 10:15 AM)
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jayshanoc
Beginner Level 2
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Smartthings
Why does my Samsung always ask me to link my Microsoft account repeated? If I didn't the first time it asked why keep asking? Everytime I save a picture or meme it asks me pissing me off.
2 Comments
Vía
Active Level 5
Smartthings
Hi Jay,

Earlier this 2020, Samsung announced its shut down of Samsung cloud. If you access Samsung Cloud's app settings (press the 3 dots at the top right) you will find a notice asking users to backup all their data.

Although, the due date varies by location, Samsung Cloud is making a switch Microsoft’s OneDrive cloud storage.
As explained in the notice, If you don't backup your content to a different storage location either Google Drive, or OneDrive by the deadline, you will lose your content.

Further explained in the link provided.

https://support.samsungcloud.com/#/eof_notice/group1
Halston
Moderator
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Smartthings

Thank you Vía for your information.
Hey jayshanoc,
As explained by Vía, some services provided by Samsung Cloud will be terminated and these services will be supported by Microsoft OneDrive. So you need to connect with your Microsoft OneDrive account to transfer Samsung Cloud data to OneDrive before losing it.
Please follow the information and instructions from the link provided by Vía.