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12-04-2022 05:31 PM in
Solutions & TipsSolved! Go to Solution.
1 Solution
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12-04-2022 05:43 PM in
Solutions & Tips- Power off your phone
- Press and hold vol up and power key until you are in recovery mode
- use vol up and down to navigate
- select Wipe Cache Partition
- press power key to confirm
- click yes
- click reboot system
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12-04-2022 05:43 PM in
Solutions & Tips- Power off your phone
- Press and hold vol up and power key until you are in recovery mode
- use vol up and down to navigate
- select Wipe Cache Partition
- press power key to confirm
- click yes
- click reboot system
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12-04-2022 05:52 PM in
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12-04-2022 06:04 PM in
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05-05-2023 07:17 AM in
Solutions & TipsTips: Connect your Galaxy S21 series phone to a PC using the original USB-C cable and
-Power off your phone
- Press and hold vol up and power key until you are in recovery mode..
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12-04-2022 07:30 PM in
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12-04-2022 07:47 PM in
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02-10-2023 07:20 PM in
Solutions & TipsI do, and have often wondered if it was causing issues. Do you think it's the culprit?

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12-05-2022 06:36 AM in
Solutions & TipsHi Kaler, we are good to see that the above steps by Tallman to perform Wipe cache partition worked for you.
Please write back to us if you need any further assistance.
Thank you Tallman.
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06-02-2023 11:32 PM in
Solutions & TipsAfter the last couple updates my S21 ultra 5g 512gb/16gb version has been freezing and restarting. This is especially a problem in poor or no reception areas. If I put the phone into airplane mode and use wifi then it mostly eliminates the problem although it has frozen and restarted once or twice anyway as well. It is super frustrating. It feels like Samsung intentionally ruined s21(planned absolescence) to force people to upgrade. This really makes me want to reconsider from buying any more of Samsung products. I have 1500$ in this phone and I am not buying another Samsung product at this rate. Very discouraging.
