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06-20-2024 03:52 PM in
Solutions & TipsSolved! Go to Solution.
2 Solutions
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06-20-2024 04:43 PM in
Solutions & TipsWhat device & Which update?
I know that you're going to hear this anyway, but first thing I do after a Security Patch OTA, is Boot into Recovery & Wipe Cache.
If it's an Android / One UI version update, I always Backup my device with Smart Switch & Factory Reset.
I've never had any issues with any update.

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06-20-2024 06:13 PM in
Solutions & TipsHi ane10, that's really sad and we are so sorry to hear that your'e facing this issue after the update.
As said by RedDogRabbit, please boot your device into wiping cache partition. It is recommended to perform wipe your cache partition through recovery mode after every update and check if it resolves the problem.
If you wipe your cache partition, it removes any temporary files that may be causing issues with your device.
Turn off the unit > Press and hold the volume up button and press and hold the on/off button. When the Android logo is displayed, release all keys ("Installing system update" is displayed before displaying the Android system recovery menu options) > Press the volume down key repeatedly to highlight "wipe cache partition" > Press the Power key to select. Press the Volume Down button to highlight "Yes" and press the Power button to select. When the wiping of the cache partition is completed, "Reboot System Now" is highlighted > Press the Power button to reboot the unit.
If nothing works, then as a last resort please perform back up and factory data reset on your device.
https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-back-up-and-restore-data/
Thank you.
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06-20-2024 04:43 PM in
Solutions & TipsWhat device & Which update?
I know that you're going to hear this anyway, but first thing I do after a Security Patch OTA, is Boot into Recovery & Wipe Cache.
If it's an Android / One UI version update, I always Backup my device with Smart Switch & Factory Reset.
I've never had any issues with any update.
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06-22-2024 06:14 AM in
Solutions & TipsThanks I tried it. Still having the same problem. I usually don't either but I don't know why now.

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06-20-2024 06:13 PM in
Solutions & TipsHi ane10, that's really sad and we are so sorry to hear that your'e facing this issue after the update.
As said by RedDogRabbit, please boot your device into wiping cache partition. It is recommended to perform wipe your cache partition through recovery mode after every update and check if it resolves the problem.
If you wipe your cache partition, it removes any temporary files that may be causing issues with your device.
Turn off the unit > Press and hold the volume up button and press and hold the on/off button. When the Android logo is displayed, release all keys ("Installing system update" is displayed before displaying the Android system recovery menu options) > Press the volume down key repeatedly to highlight "wipe cache partition" > Press the Power key to select. Press the Volume Down button to highlight "Yes" and press the Power button to select. When the wiping of the cache partition is completed, "Reboot System Now" is highlighted > Press the Power button to reboot the unit.
If nothing works, then as a last resort please perform back up and factory data reset on your device.
https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-back-up-and-restore-data/
Thank you.
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06-22-2024 06:11 AM in
Solutions & Tips- Mark as New
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09-06-2024 07:09 AM in
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09-06-2024 07:46 AM in
Solutions & TipsIt's probably best to make your own new post, so that more people will see it.. but,
Try the following:
Go to Settings & Search for "Reset" and Reset the Network Settings on your device. ⚠️
You'll need to know your WiFi passwords
Go to Settings > Connections > WiFi and Click on the 3 Dot Menu Top Right.
Click on Advanced Settings & Verify the settings here.
Next Click on Intelligent WiFi settings and verify the settings here.
See if that works for you.
