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Original topic:

System UI crashing lately

(Topic created on: 11-18-2024 08:47 AM)
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TibF
Active Level 1
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Solutions & Tips
I have a Samsung Galaxy S22 Plus running on Android 14, Ui 6.1.1, with the latest October 1 update installed.
In the past few days, System UI app crashes a few times a day when I do the "back" gesture on either side of the screen. I have the Developer option enabled in Settings and a dialog prompts me to close or restart the System UI app, then it goes to the lock screen and I have to login to be able to continue using my phone. Rebooting the phone doesn't help. Does anyone have this same issue? Can I get some help, please ? Thank you in advance 😊🙏
9 Comments
Solution
RedDogRabbit
Expert Level 5
Solutions & Tips

System UI crashing, or stopping, can be the result of something incompatible, whether it is Settings or an app. 

You can try a things:

Toggle Off Developer Options and check? 

Boot into Recovery & Wipe Cache.. See if that fixes the issue for you? 

Boot into Safe Mode to see if it is a 3rd party app causing the issue.

Last resort, before visiting a Samsung Service Centre to get it checked out by a tech would be, Backup with Smart Switch & Factory Reset. 

TibF
Active Level 1
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Thank you for your good answer, I will try 🙏😊
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TibF
Active Level 1
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Thank you again for your help, I rebooted in safe mode and wiped out the cache and now everything runs smoothly! 🙏😊
Valo3011
Beginner Level 2
Solutions & Tips

I have the exact same problem. Did wipe cache in recovery but still rebooting and freezing makes me crazy. This update did no good. I tried all the things but it wont work what does samsung have for me to remove this stupid problem cant use phone at all.

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RedDogRabbit
Expert Level 5
Solutions & Tips

It's almost certainly your fault. 

Backup your device with Smart Switch & Factory Reset.. 

Don't restore your Settings or apps until you have tested to make sure that your Reboot issues are resolved. 

Samsung devices are not known to have any problems with Random Reboots.. so it's your Settings or some 3rd party apps. 

You can also try Booting into Safe Mode, if you don't want to Factory Reset initially. 

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Valo3011
Beginner Level 2
Solutions & Tips

i did not changed any setting. I updated the new version and directly caused this reboot problem. I deleted some apps and did the reset app settings and still have the issue. Booting in safe mode aswell.

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RedDogRabbit
Expert Level 5
Solutions & Tips

Try Booting into Recovery & Wipe Cache. See if that fixes the issue for you? 

Wipe Cache 

 

1) Turn off the device.

 

 

2) Press and hold the Volume Up key and the spower button.

 

3) When the Android logo displays, release all keys.

 

4) Press the Volume down key to navigate and select "Wipe cache partition".

 

5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.

 

6) Press the Power key to restart the device.

 

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Valo3011
Beginner Level 2
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i tried 2 days ago to wipe cache partition but it still have the problem. 

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Helenna
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TF1,

We are good to see that RedDogRabbit's suggestions worked for you and your issue has been resolved.

Please take a moment to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.

Thank you RedDogRabbit.