Original topic:

Cannot sign in to YouTube on Galaxy restricted profile

(Topic created on: 07-16-2022 04:37 PM)
665 Views
xdennisma
Beginner Level 2
Options
Tablets
My kids have restricted profiles on my Samsung Galaxy tablet. The settings are good and I like the ability to control which apps they have access to. However, they are unable to sign in to their Google accounts on YouTube, as this appears to be a limitation of a Galaxy restricted profile. They already have Gmail accounts. Each time they try to sign in, they get an error message: "This change isn't permitted by your admin".

Since I am the admin, I would like to change this setting so that they can use their Gmail account to sign in to YouTube. Is there a way to access the settings to perform this change?
0 Likes
2 Comments
Axton
Moderator
Moderator
Options
Tablets

Hi xdennisma, could you please tell us ?
What is the model number of your tablet ?

0 Likes
RedDogRabbit
Expert Level 5
Tablets

The model number of your device is irrelevant, Google is Google. 

Try this:

Sign into your account & at the top right click on your profile photo.

At the bottom, you should see "restricted mode" and click on it.

In the pop up, you should then have the option to turn Restricted Mode on or off.

This should at least give you access to make the changes you want.