My Tab S8 Ultra Pre order was cancelled automatically and my payment was refunded.

[Ramish]

Samsung Canada sent me an email regarding the cancellation of the pre-order I made a few days ago for the Tab S8 Ultra, the reason that they provided was that they were unable to process the order and that I should contact customer service. I am unsure why they did this. I've been trying to contact support but they have not been able to connect. Anyone here knows what might be the reason?

[uzairm87]

The ordering system is garbage

Order again and at payment method use paybright.

That way it auto approves and confirms order. Then repay the paybright finance right away if u want. There's no interest or fees so same price

[Ramish]

What about PayPal? Paybright is a hassle to sign up for.

[uzairm87]

Usually still a 50 50

PayPal isn't a hassle

Just enter code from phone number and birthrate

No more username password stuff

[Fadii-ca]

I had same experience. Try PayPal.

[Ray1]

Using Paypal solved my order getting cancelled problems

[Helenna]

Hi Ramish, We apologize for the inconvenience caused to you. Please check the direct message by following the below instructions and reply to us with the requested information. Log in to the web version of Samsung Members community Canada (Link: https://r1.community.samsung.com/t5/community/ct-p/ca-community ) and click on the Message icon at the top right(Samsung Members) >> Inbox >> Reply to the DM(Direct Message).