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Original topic:

Tab S6 update trouble

(Topic created on: 03-19-2021 07:24 AM)
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Slingy
Active Level 1
Options
Tablets
The latest update last week for he Tab S6 removed the option to unmount an USB.
It now requires to do a "Power Off" removed theUSB and Restart
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18 Comments
Cassidy
Expert Level 5
Tablets
Are you sure ? Can you take me a screenshot please ?
you check in Device Care/ Storage/Advanced ?
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Slingy
Active Level 1
Tablets
Thanks, even the support agent from Samsung, who took over control of the Tablet, could not find it.
I have always used: Settings/Storage/Advanced and then "unmount"
This no longer exists..
I will post a screen shot
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Slingy
Active Level 1
Tablets
This is the screen one gets for storage. THE Advance option is no longer there.
In other to unmount one has to power off. When the USB is removed without "unmounting" a warning and error message pops up to Power Off

20210319_091548_8421.jpg

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Cassidy
Expert Level 5
Tablets

Click on the 3 dots at the right top of screen , Advanced is there

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CHMultimedia
Expert Level 5
Tablets
I've just tried and I was able to dismount a USB drive on my Tab S6. Can you tell us more about the USB device you're trying to connect?
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Slingy
Active Level 1
Tablets
Do you have the latest update March 15.
Here is a picture of the Software information.
Have using an OTG USB for years and never had a problem "unmounting" until this week. Also no problem with my 3 previous TAB S's

20210319_094608_8422.jpg

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CHMultimedia
Expert Level 5
Tablets
Yes, I am using the latest version. I have both access to dismounting from "Advanced" and from the notification panel.
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Valeriya
Moderator
Moderator
Options
Tablets

Hi, Please connect the OTG USB on your tablet and click on three dots at the right top of the screen as mentioned by Cassidy and please share the screenshot.

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Slingy
Active Level 1
Tablets
This what I get when clicking on "storage"

Screenshot_20210319-200139_My Files.jpg

Screenshot_20210319-195802_My Files.jpg

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