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01-12-2025 03:13 PM (Last edited 01-12-2025 03:14 PM ) in
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01-12-2025 06:05 PM (Last edited 01-12-2025 06:56 PM ) in
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01-13-2025 12:56 PM in
TabletsHi Chadadian52,
We are sorry to hear that you're dealing with an issue where your tablet isn't charging properly, even with different chargers, or it's experiencing inconsistent charging behavior.
Check for debris or damage in the charging port. Dust, lint, or dirt can prevent the charging cable from making a proper connection. Use a soft brush to gently clean the charging port and remove any obstruction.
While you've tried different chargers, it's still worth ensuring that both the charging cable and wall adapter are working properly. Test the charger with another device to ensure it’s outputting power correctly.
Consider using a high-quality, original charger (if available), as third-party chargers can sometimes cause issues.
Try performing a soft reset by restarting the tablet. This can sometimes resolve software-related charging issues. Press and hold the Power button until the restart option appears.
If your tablet still doesn't charge after these steps, there could be a faulty charging port or a damaged battery. In this case, it might be worth visiting a Samsung Authorized service center and seeking professional help might be necessary.
https://www.samsung.com/ca/support/service-center/
Thank you.
