This morning my galaxy watch active 2 touchscreen stopped working properly. Random touch inputs and everything. I always took care of my watch (not going in the shower, wore a case) but suddenly my screen seems broken?
I look if other people had the same issue and I found many on the browser version of samsung community. But I'm unable to connect because when a try to login I get an error 400. That error seem to affect my computer and phones. Keeping for commenting on the browser version. Anyway am I the only one having these issues.
Hi, if you are able to access your watch I suggest you perform a factory reset by following the below steps: Please save any information you need prior to the factory reset because your personal information cannot be recovered.
If you don't have your phone handy, you can perform a reset right on the watch itself.
Navigate to Settings, and then swipe to and touch General. Next, touch Reset, and then touch Done.
BAD NEWS -- if you reset it and you already lack touchscreen you WILL NOT be able to restore your phone as it relies on touchscreen. If you know different -- please tell me how to restore to just get a watch screen!
I have same problem in my active 2 i removed the touch screen protector and same problem.. The touch takes orders itself and does not working.. My watch like new no scratches no damage.. I charged it and did restart and factory reset but same problem.. aWhat can I do now?
