Original topic:

Black screen on Galaxy fit

(Topic created on: 08-11-2021 05:06 AM)
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Claudine77
Beginner Level 2
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Wearables
Hi.
I am.having a black screen on my galaxynfit watch this morning even though is is connected(can see it on my phone app).
The vibration works but I cant see anything on the screen. It is.fully charged.
Can you help me with that?


1 Comment
Valeriya
Moderator
Moderator
Options
Wearables

Hi, I suggest you to reset your galaxy fit watch.
Please back up your data before you perform a reset or recovery. This helps ensure your data can be restored after it's reset.
Reset the watch using the Galaxy Wearable app:
Note: The Galaxy Fit can only be reset using the Galaxy Wearable app or when you connect the watch to a different phone. To reset Galaxy and Gear smartwatches, open the Galaxy Wearable app on your phone, and tap the Home tab. Swipe to and tap General. Tap Reset and then tap Reset again.
To reset Galaxy Fit smart fitness bands, open the Galaxy Wearable app on your phone, and tap About the band.

Tap Reset and then tap Reset again.

For watches like the Galaxy Watch, Gear Sport, Gear S3, or Gear Fit2 Pro, you will need to select the Find My Watch or Find My Gear feature in the app to reset the watch:

Find My Watch: Tap Set security, and then tap Reset watch. Finally, tap Reset to confirm your decision. If the Set security option does not appear, tap Turn on Remote Connection, and then tap OK.

Find My Gear: Tap Control remotely. If Control remotely is turned off, tap the switch to turn it on. Finally, tap Reset Gear, and then tap RESET.

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