Original topic:

Connection issues

(Topic created on: 03-06-2023 09:37 PM)
day2day
Beginner Level 2
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Wearables
My 8hr old Galaxy watch5pro disconnects every couple of minutes from my phone while on wear app. Trying to cust6a watch face. 
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1 Comment
Helenna
Moderator
Moderator
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Wearables

Hi, if your watch is randomly disconnects, please restart your watch.

You should also make sure that the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch.

Please reset the watch and see if it solves the issue.

https://www.samsung.com/ca/support/mobile-devices/samsung-smartwatch-reset/#:~:text=On%20most%20Sams....

Also, can you please let us know what type of device your'e trying to pair your Galaxy watch 5 pro?

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