Original topic:

Cycle tracking Skin Temp not working on watch 5

(Topic created on: 01-04-2024 08:55 AM)
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DormantKaos
Active Level 3
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Has anyone figured this out? I have the s22 Ultra and Galaxy watch 5 and there is no option to "track with skin temp" in my settings. I've read countless posts trying to find a solution but all I see is people being told to factory reset the watch and delete and reinstall the app but the general consensus is that doesn't work. It really *** because this was a big reason I wanted the watch in the first place.
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Helenna
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Hi, I request you to please follow the steps on the page number 64 in the given user manual and check.

https://downloadcenter.samsung.com/content/UM/202303/20230321154034234/SM-R90X_R91X_R92X_UM_EU_Andro...

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DormantKaos
Active Level 3
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That doesn't explain how to turn on "skin temperature tracking"
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Helenna
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Hi, we are sorry to inform you that such an option is not available. We’ll ensure you that it will be considered as feedback and value your time contacting us.

We certainly bring it to our team for further review.

Hopefully, the feature that you are expecting might be added in future update.

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DormantKaos
Active Level 3
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What do you mean this option isn't available? It's one of the features of the watch and one of the reasons I bought it.

https://www.samsung.com/global/galaxy/galaxy-watch5/1704448843563.jpg
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SgtStubby
Active Level 10
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It seems some features are disabled due to government restrictions. I thought I heard skin temp would be unlocked but can't remember if it was only in USA.
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DormantKaos
Active Level 3
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I have skin temperature under my sleep score, so it's weird that it doesn't work with cycle tracking.
SgtStubby
Active Level 10
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Oh I see it there on mine. I turned that sleep tracking off because the led was on so long it felt like my blood was boiling under the watch. Since the update in September my battery life went from over 4 days down to 2 now
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DormantKaos
Active Level 3
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I only got the watch in September and I have to charge it every night 🙄
It will last 2 days and 1 night, but I use the sleep tracking feature so I don't want it to die over night. Just got in the habit of throwing it on the charger every morning while I have coffee.
But I've been trying to figure out this skin temperature for cycle tracking since I got it. It seems that I'm not the only one having this issue and no one seems to have a fix for it. I even tried samsung support yesterday and got nowhere. It's really disappointing having a feature advertised that doesn't work.
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SgtStubby
Active Level 10
Wearables
Mines the pro so it has a bigger battery. Pretty disappointing that Samsung nerfed the battery life obviously intentionally. This is likely my last Samsung watch. I wish I kept my old Gear S3 Frontier watch now.
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