sharurocks
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02-10-2022 08:30 PM (Last edited 02-10-2022 08:31 PM ) in
WearablesBrand new just got today Galaxy watch 4 is over overheating..watch displays a message watch needs to cool down...none of the app opens and crashes...heart rate sensor don't work and all other features...
While on charger it says charging paused...the watch is always hot and can't wear on wrist its causing rashes ro skin...
Using inbox charger and official samsung wall adapter
Software to latest patch One ui 4 and wear os 3.2
Any solution to this ????
4 Comments
sharurocks
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02-11-2022 09:58 AM (Last edited 02-11-2022 09:58 AM ) in
Wearables
I have restarted...done and factory reset post the latest update received 1 day ago as mention in my post with latest version..still the same

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02-11-2022 10:45 AM in
WearablesHi, I suggest you to reach out to Text We Care (932 273) or live chat support with the bill of sale as well as the service report. Here is the link: https://www.samsung.com/ca/livechat
sharurocks
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02-11-2022 11:00 AM in
Wearables
No will tmrerurn the device...can't trust any more...donno what happened to samsung quality control..on papers the features look cool..but in reality they are far behind what it actual supposed too..so disappointing any way will trade my z fold 3 and move to IOS with a iphone and apple watch
