Order Tracking

[BradyS]

Anybody know why it cant find my order?

[Valeriya]

Hi BradyS, could you dm us the order number?

Log in to the web version of Samsung Members community Canada (Link: https://r1.community.samsung.com/t5/community/ct-p/ca-community ) and click on the Message icon at the top right(Samsung Members)>>send a message.

[BradyS]

Sent

[rebella]

Same thing with me, I was told that once the order will be shipped I will be able to track it otherwise it will keep giving invalid order number. Plus expect a delay of a month to get your order. Thanks Samsung 🙂

[BradyS]

Yep, emailed a hundred times, been over a week since first email with no reply yet.

[Hildebrandt1122]

Usually, no. The tracking number and order number are two different numbers. The buyers can only track their package thanks to Imerex tracking number, it is not possible to track a parcel with the order number.