Snore feature was working before the update. Battery issues were resolved by the update, 9 but now the Snore feature doesn't work. Every morning it just says no data under Snore. All settings are set properly.
Hi, we certainly understand your concern with your snore detection feature not working on your watch after the update.
Is Snore detection enabled in Samsung Health and is set to Always? You can try toggling it off and then on again.
Please make sure your Samsung phone is also on the latest software version. In order for snore detection to work properly, you will need to place your phone near your head while sleeping.
If you have tried these steps, still the issue persists we would recommend submitting an error report using Galaxy wearable app.
Launch the Galaxy Wearable app > Tap on menu > Select Contact us > Tap on Error Reports > Select the device you would like to raise the error report for > Tap on Frequency > Choose between Once, Often or Sometimes > Tap on the text box and explain the issue you are facing with your Galaxy device > Once you are ready to send your error report select > Please ensure Send system log data is ticked.
An expert from the Samsung Members team will try and respond to the report as quickly as possible.
